Billing Support
Payment Processing
All billing and payment processing for Best Kept Secret subscriptions is securely handled by Epoch, our trusted payment processor.
Epoch specializes in secure, discreet billing and has been a leader in online payment solutions for over 20 years.
Need Help with Your Billing?
For questions about:
- Payment issues or declined transactions
- Subscription management and cancellations
- Refund requests
- Billing statement inquiries
- Updating payment information
Please contact Epoch directly through their customer support portal:
Visit Epoch Customer Support
Go to Epoch.comAbout Your Privacy
Your billing information is kept private and secure. Epoch uses industry-standard encryption and security measures to protect your payment details.
Still Have Questions?
If you have questions specifically about your Best Kept Secret membership or account access, please visit our contact page and we will be happy to help.